Certification
ISO 9001
Quality management system

Safety and compliance
More than 2,000 days without a lost-time accident. An integrated management system, a rigging plan on every critical lift, and the right of anyone to stop the job.
Culture
A target is pursued; a precondition is met before you start. At Makro no job leaves the drawing board without a risk assessment, a work permit and an approved rigging plan — and anyone on the work front can stop the activity without having to justify it afterwards.
The result shows in the indicator the company has tracked for more than five years: consecutive days without a lost-time accident at every location. It is not luck — it is a decision repeated every day, on every shift.
Integrated policy
Makro's integrated management policy brings quality, environment and occupational health and safety into a single document — applicable to every location and every contract.
Continuously improve processes and customer satisfaction.
Develop people and raise the qualification of those who operate.
Prevent pollution, with attention to black smoke emissions and oil contamination.
Eliminate hazards and reduce risk — in lifting, work at height, fleet maintenance and equipment movement.
Guarantee safe working conditions as a non-negotiable company objective.
Consult and involve workers and their representatives.
Comply with applicable legal and contractual requirements.
Create value for shareholders.
Certifications
Certification
Quality management system
Certification
Environmental management system
Certification
Occupational health and safety
Transparency
Document
The ethical principles that guide relationships with clients, suppliers and staff.
OpenDocument
A confidential channel for reporting misconduct, with independent investigation.
OpenDocument
A half-yearly publication required by Brazilian Law 14.611/2023, by location.
Open